Privacy Policy

INTRODUCTION

This privacy policy outlines the types of personal data we collect, the reasons for collecting it, and your rights regarding this data. This privacy policy applies when you interact with us, or when you create an account for our design platform available on our website klingit.com (the “Platform”) and use our design services (“Services”).
This privacy policy applies to data we collect and use for our own purposes as a “data controller”. Please note that in the course of delivering our Services, we also process certain personal data for our customers in the capacity of a “data processor”. The processing of such personal data is governed by a separate data processing agreement entered between us and the customer organization purchasing the Services.
By “we” or “us”, we mean Just Klingit AB which is the data controller for the processing described herein. If you have any questions about this privacy policy, you can always reach out to us at [email protected].

What is personal data?

Personal data means any data that can be used to identify you, such as your name, address, contact information, and technical data. In this privacy policy, we also refer to personal data as “data”.

For what purposes will we use your data?

We use your data for the purposes listed below.

• Providing access to the Platform. We use your data to provide access to and operate the Platform, including to facilitate account creation and login, manage user accounts, send administrative information to users, and to fulfill and manage orders. This processing is necessary for the performance of the service agreement we have with you.
• Providing trials and freemium access. If you have signed up for the Platform without purchasing a subscription or project, we will process and store personal data included in content you upload to the Platform or otherwise provide to us in accordance with this privacy policy. If you are, or have been a paying customer, see ‘Exclusions and third-party sites’ below.
• Entering into and managing agreements. We process your contact details provided in agreements or other related documentation. This processing is necessary for the performance of the applicable agreement we have with you.
• Invoicing, administration, and bookkeeping. We process your contact details for invoicing and administration purposes. The processing is necessary for the performance of the applicable contract and for compliance with legal obligations we are subject to, such as retaining certain accounting information in accordance with the Swedish Accounting Act.
• Communication and support. We use personal data to respond to customer enquiries, provide customer care and support services. Such support includes but is not limited to questions related to your subscription and technical support. This processing is necessary for the performance of the customer agreement we have with you, or in other cases, on our legitimate interest to conduct business.
• Sending newsletters. We sometimes send updates about news we think might interest our customers, such as the release of new features. You can also choose to subscribe to our newsletter on our website. We send newsletters to existing customers and users based on our legitimate interest in keeping our customers informed about our latest features, and to website subscribers based on consent. You may at any time choose to unsubscribe by using the “unsubscribe” instructions provided in each newsletter.
• Marketing. We may process your contact details, videos, and photos to promote our services via social media platforms. The processing is based on your consent, given if you choose to participate in such promotional material. You may at any time withdraw your consent.
• Improving Klingit. We collect and analyze different usage data to develop, customize and improve our services. We aggregate usage data for these purposes based on our legitimate interest to improve our services.
• Ensuring data security and fraud prevention. We may use personal data based on legitimate interest to enhance security, prevent fraud, and protect our operations. This includes measures to detect and respond to security incidents and prevent unauthorized access.
• Recruiting. Are you interested in knowing more about working at Klingit? Do not forget to review our Privacy Policy for recruitment processes.

Okay, and what data will we collect?

What data we collect about you depends on why you’re in contact with us and what data you choose to share with us. For the purposes above, we may collect and use the following types of data about you.

• Contact details, such as name, e-mail, title, company, address and phone number.
• Information from other sites (with your consent), such as profile information from Google, if you use Google for signing up for the Platform.
• Information provided when communicating with us by email, web forms or other offline means.
• Technical data, such as IP-address, log files, usage data calendar events, and screen recordings collected through the Platform and in conjunction with support.
• Photos, and/or video and voice, during support sessions, online meetings, in profile pictures, or if you participate in a marketing campaign on social media.
• Personal data included in content you upload to the Platform, if you are a trial or freemium user and have not purchased our Services.

Exclusions and third-party sites

Please note that this privacy policy does not cover personal data included in content uploaded to the Platform as part of providing our design services to a paying customer. The processing of such personal data is governed by a separate data processing agreement between us and the customer organization purchasing the services. The customer is the data controller of any personal data in content uploaded to the Platform and Klingit is the data processor.

Our website and services include links to external sites and third-party plugins. Note that our privacy policy applies solely to the personal information we collect and process. We are not liable for the data practices of third-party sites or plugins you access or use, which have their own privacy policies we recommend reviewing.

Who can access your data?

Suppliers that help us provide our services

To fulfill the purposes described above, we sometimes need to share your data with third parties. We use certain partners to help us provide, improve, promote, and protect our Services. For example, we use suppliers for data storage, e-mail and chat services, file management and web hosting. These suppliers may only use your data in accordance with our instructions and we only share such data that is required to perform the service in question. We do not sell any personal data to partners or any other third parties.

Authorities

We may share data with authorities or other third parties when required by law or regulations, or when it is necessary to ensure the safety and security of our services, or to protect or defend the legitimate rights and interests of Klingit, or those of our users, employees, directors or shareholders.

Other third parties

If we were to be merged or sold (in whole or in part), your data will be shared with or transferred to the merging or purchasing entity. In such a case, your data will continue to be processed in accordance with this privacy notice.

How do we protect your data?

We take several steps to keep your data secure and protect it against unauthorized or unlawful processing and against accidental loss, destruction or damage. For example, we take both technical and organizational measures to protect your data through access control, authorization control, entry control, and encryption procedures. We also ensure that our third-party suppliers provide adequate security measures.

Where is your data stored?

The data that we collect about you is mainly processed and stored within the European Union but may be transferred to other countries where our partners or suppliers are located or maintain facilities. Before transferring data outside of the EU/EEA, we will ensure adequate contractual and technical security measures to protect your data, for example by using the EU-U.S. Data Privacy Framework, or the Standard Contractual Clauses as approved by the European Commission.

Where do We store Your data?

We store Your data on Our servers and We also use third-party storage providers to keep Your Data. Our data storage providers are contractually committed to protect and secure your data. Third-Party Service Providers that store or process your Personal Information are contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.

For how long do we store your data?

Your data is used as long as it’s necessary for the purposes for which we collected the data. How long we store your data will therefore vary depending on the purpose for which we collected the data. We may store personal data for a longer period of time if it is necessary to defend our legal rights and to obey legal requirements.

Your rights

You have the following rights in relation to your personal data:

• The right to access your data. You always have the right to know what personal information we process about you and request a copy of your data.
• The right to correct inaccurate information. You always have the right to correct or ask us to correct any inaccurate data about you.
• The right to request erasure or restriction of your data. You have the right to have us erase or restrict the use of your data that is no longer needed for the purposes for which we collected the data. You also have a right to object to any processing you find unlawful or unnecessary for the informed purposes.
• The right to data portability. When technically possible, you have the right to get your data transferred to another service.

You may exercise your rights described above by sending a request to [email protected]. Please note that there may be restrictions for us to erase certain data, such as data that we are required to store by law or regulations.

We are always committed to handling any request, complaint, or concern that you may have about our use of your data in a lawful, fair and transparent way. If, however, you believe that your rights have been violated you always have the right to file a complaint with the Swedish Authority for Privacy Protection, or supervisory authority in your country of residence.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to the privacy policy, we will notify you over e-mail or in the Platform.

Contact us

If you have any questions, please contact us via the chat on our website or using the following contact details:

Just Klingit AB reg.no 559287–1304
Stora Nygatan 39, 111 27 Stockholm, Sweden
Email: [email protected]
Phone: 08–21 15 00

Last amended 2024-01-31.

COOKIE POLICY       

1. Introduction

We use cookies to process your personal data when you visit our website https://klingit.com. If you have any questions about this cookie policy, you can always contact us through the contact details provided at the end of this policy.

2. What are cookies?

In addition to the information described in our privacy policy, certain data is automatically obtained from your device using “cookies” or similar tracking technologies when you visit the website. Cookies are small text files used to store or access information stored on your device. Cookies can remember user activity on our website and can track your browsing on other websites that use the same cookie.

3. How we use cookies

We use cookies to:

• ensure the basic functionality and security, such as being able to log in and fill in text in text fields. 
• provide enhanced website functionality, such as automatic recognition of country and language settings. 
• analyze website use and improve it by collecting aggregated statistics about which pages are popular and which sections visitors click on the website and how long they stay on the page. 
• promote and advertise our services by displaying advertising on other websites and in social media based on your browsing activity on our website and on other websites that use the same cookie.

Cookies used to provide basic functionality and maintain security are necessary for the website to function as it is intended, and these will be installed automatically on your device based on our legitimate interest in providing you with a functioning and secure website. Other cookies, such as those used for marketing and analytical purposes, will only be installed if you allow us to use such cookies via the cookie banner when you visit our website for the first time. The information in a cookie is stored until the cookie expires or is deleted by you. Each cookie has a unique expiration date, which can be seen in the cookie banner by selecting “customise”.

4. Who has access to the data?

Some of the cookies placed on your device are so-called third-party cookies, which means that they are provided by a third party. The data collected may be stored on third-party servers and may be transferred to additional third parties if required by law or in cases where a third party processes the information on behalf of the service provider.

5. Setting your cookie preferences

When you visit our website, you will be asked to set your cookie preferences. You can choose to allow all cookies, including marketing and analysis cookies, to only allow certain types of cookies, or to reject all cookies that are not necessary to browse the website. If you have accepted certain cookies and change your mind, you can disable cookies or adjust your preferences at any time by clicking on “Cookies” at the bottom of the website.

6. Your rights

You have the right to request access to, correction of, and deletion of your personal data. You also have the right to object to the processing of personal data and request the restriction of the processing of personal data. Furthermore, you have the right to request that personal data be transferred from us to another data controller (also called data portability). We always aim to handle all requests and complaints in a legal, fair, and transparent manner. If you still believe that your rights have been violated, you always have the right to file a complaint with the Data Protection Authority (https://www.imy.se).

7. Changes to this cookie policy

We may update this policy from time to time. If significant changes are made, we will notify you via email or on the website.

8. Contact us

For any questions, contact us via our website chat or at:  

Just Klingit AB reg.no 559287–1304
Stora Nygatan 39, 111 27 Stockholm, Sweden
Email: [email protected]

Last amended 2024 01 31.