Introducing Custom Illustrations: 100% original artwork for one flat rate Learn more

I’ve been waiting ages for my design. When am I going to get it?

We usually deliver designs within 48 hours (depending on the complexity of the design project). Please contact your project manager or email our support team to clear things up and get your project moving.

What do I do if I’m not happy with my designs?

If you don’t like the designs you’ve received please contact your assigned project manager as soon as possible and we’ll do everything to set it right for you. This might mean assigning you a new designer whose work more closely aligns with your vision. We’ll also keep a close eye on how things are going to ensure that your experience with our service is as seamless as possible.

I’ve submitted multiple projects – is there a way I can set the order I want them completed?

Our designers will work on your project in the order they are laid out in your dashboard. Typically, they’ll appear in your dashboard in the order you’ve uploaded them but it’s really easy to change this order if you want to. All you need to do is hover over your project card and use the drop-down options. If you have any trouble, contact your project manager and they’ll be super happy to help.

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Want to know more?

If you’re keen to join Klingit but need some more information, book a call and someone from our team will be in touch ASAP. We’ll talk you through:

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How our subscription pricing works and what’s included in your monthly package

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The overall Klingit process and what you can expect working with your dedicated design team and project manager

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The benefits of choosing Klingit instead of other alternatives like agencies and freelancers that are often slow, expensive and inefficient

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Bonus resources designed to help scale your design team

Get ready to scale your design and take your business to the next level with Klingit

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