Introducing Custom Illustrations: 100% original artwork for one flat rate Learn more

How do I get billed for your service?

We offer a subscription model which means you’ll be charged on a monthly basis. This payment covers design services with no cap on how many projects you can submit nor on the number of revisions you need to get your design perfect.

Do I need to be aware of any hidden fees?

No – the package price you’ve signed up for is the only charge you can expect each month. This price includes all taxes and fees.

What payment methods do you accept?

We currently only accept payment via credit, debit card as well as a monthly invoice. Rest assured that our system is completely safe and secure.

How easy will it be to cancel my account?

A piece of cake – we promise. It’s so easy we’ve even given you various ways to do it. Simply email our support team directly or contact your project manager. Alternatively, you can submit a cancellation request directly through the Klingit dashboard. We’ll cancel your account no questions asked, but would love to know why you’re leaving so we can improve our offering.

If I don’t use my account in a given month will I be entitled to a refund for that month?

Unfortunately, we don’t offer refunds if you don’t use your account. We do offer refunds in certain circumstances though so if you have any concerns please get in touch.

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Want to know more?

If you’re keen to join Klingit but need some more information, book a call and someone from our team will be in touch ASAP. We’ll talk you through:

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How our subscription pricing works and what’s included in your monthly package

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The overall Klingit process and what you can expect working with your dedicated design team and project manager

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The benefits of choosing Klingit instead of other alternatives like agencies and freelancers that are often slow, expensive and inefficient

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Bonus resources designed to help scale your design team

Get ready to scale your design and take your business to the next level with Klingit

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